Return & Refund Policy
Effective Date: [Insert Date]
At Akbar Handicrafts, we take great pride in the quality and craftsmanship of our handmade products. If for any reason you're not satisfied with your purchase, we’re here to help.
🛍 Return Eligibility
We accept returns under the following conditions:
-
You must contact us within 7 days of receiving your order.
-
The product must be:
-
Unused and in original condition
-
Packed in original packaging
-
Accompanied by proof of purchase (invoice/order ID)
-
📦 Return shipping costs are the responsibility of the customer unless the item is defective or damaged.
🚫 Non-Returnable Items
The following items are not eligible for return or refund:
-
Customized or made-to-order items
-
Products damaged due to misuse or neglect
-
Items returned without prior approval
🧾 Refunds
Once we receive and inspect your returned item:
-
We will notify you via email or WhatsApp.
-
If approved, the refund will be processed within 7–10 business days.
-
Refunds will be credited to your original payment method.
Shipping charges (if any) are non-refundable.
🔄 Replacements
If your order arrives damaged or incorrect:
-
Take clear photos of the item and packaging.
-
Email us at [Insert your email] within 48 hours of delivery.
-
We will arrange a replacement or issue a full/partial refund based on the situation.
❗ Late or Missing Refunds
If you haven’t received a refund yet:
-
Check your bank account again.
-
Contact your credit card or payment provider — it may take some time before the refund is officially posted.
-
If you've done all this and still haven't received your refund, contact us at: [Insert email/contact number]
📬 Return Address
We will provide the return shipping address after your return request is approved. Do not send items back without confirmation.
Need Help?
If you have any questions about returns or refunds, feel free to contact us:
📧 Akbarhandicrafts786@gmail.com info@akbarhandicrafs.com
📞 +91 9717136462/+91 8077650154