Return Policy
Effective Date: [Insert Date]
At Akbar Handicrafts, we value your satisfaction and stand behind the quality of our handcrafted products. If you're not completely happy with your purchase, you may be eligible to return it under the conditions below.
🧾 Return Eligibility
You may request a return if:
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The item is damaged, defective, or not as described
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You contact us within 7 days of receiving the product
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The item is unused, in its original condition, and with all original packaging and tags
Note: We do not accept returns after 7 days of delivery.
🚫 Non-Returnable Items
Some items are not eligible for return:
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Customized or personalized items
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Made-to-order products
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Items returned without original packaging
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Products damaged due to misuse, mishandling, or improper care
📦 Return Process
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Initiate Return:
Email us at info@akbarhandicrafs.com with your order number, reason for return, and clear photos (if applicable). -
Approval & Instructions:
Once approved, we will share the return shipping address and instructions. -
Shipping the Item:
Customers are responsible for return shipping unless the item was incorrect or damaged on arrival. -
Inspection & Confirmation:
After receiving the item, we will inspect it and notify you of the return status.
🔄 Exchange Policy
If you'd prefer an exchange (for the same or similar item), please mention this when contacting us. We'll do our best to accommodate based on availability.
📍 Important Notes
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We recommend using a trackable courier for returns.
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We are not responsible for items lost or damaged during return shipping.
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Refunds, if applicable, will follow our Refund Policy.
Need Help?
If you have any questions or need assistance with a return, we’re here for you:
📧 Akbarhandicrafts786@gmail.com info@akbarhandicrafs.com
📞 +91 9717136462/+91 8077650154